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Coinhouse, previously known as “La Maison du Bitcoin,” is a cryptocurrency broker that helps to ease your cryptocurrency trading experience. It is a good trading platform for beginners who wish to get into the business of cryptocurrencies. Coinhouse features a mobile app and a desktop version, making it accessible whether you prefer trading on the go or from your computer. In this Coinhouse review, I will give all the necessary details that you have to know about this exchange service.
Coinhouse Review: In a Nutshell
Coinhouse is a trading service that was specifically designed to make the process of buying and selling cryptocurrencies easy and fun. If we do not take into account the complexity of the platform for the newcomers, Coinhouse is one of the most convenient exchange services. The drawback of this trading platform is the difference in cryptocurrencies you may buy and sell depending on your account status. All “Classic” users that use the free version have only three cryptocurrencies available (BTC, ETH, and LTC), whereas “Premium” users pay a certain monthly fee to use a wider variety of coins.
The company has been on the crypto market for about 5 years now with a plethora of customers that give this broker service a good review. Meaning that the reputation Coinhouse has manifested over the years is a solid one. This longevity in the cryptocurrency space, which is known for its volatility and rapid changes, speaks volumes about the platform’s reliability and user satisfaction.
In this Coinhouse review, I will cover the basics that clients want to know, including:
- Review: Coinhouse as a company
- Company Services
- Currencies and Payment Methods
- Coinhouse Fees
- Buying and selling limits
- Supported Countries
- Customer Support Service and Online Coinhouse Review
- Bottom line
Review: Coinhouse as a Company
It all started with a co-working place with the name of ‘La Maison du Bitcoin’ launched by Eric Larcheveque and Thomas France in 2014. At the time, clients worked with digital currencies and blockchain projects at a real location in Paris, France, at 35 Rue du Caire. This physical presence in the heart of Paris was revolutionary for the cryptocurrency industry at the time, providing a tangible space for crypto enthusiasts to meet and collaborate. Later the launchers added an online exchange with a fancy domain name of Coinhouse, expanding their reach beyond the physical location.
Coinhouse is a broker service that helps customers to buy, sell and store their coins. Usually, new users prefer a broker service since this way the process is way faster and easier. You do not have to search for the people with the coins you want to buy on your own. The broker does it for you but, for sure, for a certain price. This peer-to-peer intermediary model removes the complexity of finding willing sellers and negotiating directly, streamlining the entire transaction process.
Nowadays, the company works as a full online trading platform that also provides broker services all over Europe. The main goal of Coinhouse, now still located in Paris, France, which is quite unusual for cryptocurrency exchanges, is to make cryptocurrency accessible to individuals and qualified investors. Now Coinhouse serves more than 200,000 customers, solidifying its position as a major European cryptocurrency trading platform.
Company Services
This section covers the services that you can get with Coinhouse. There is quite a list of things that Coinhouse as an online exchange can provide to ease buying, selling, and storing cryptocurrency process. Whether you are a casual investor or a seasoned trader, Coinhouse offers multiple features tailored to different experience levels and investment strategies.
The Brokerage Service
To use the platform, you have to sign up via a quick process that includes a verification process. You have to provide identification documents (such as a passport or driver’s license) that the company will check in accordance with KYC and AML protocols. All legit trading platforms do it this way, including Coinhouse. This regulatory compliance ensures that the platform operates legally and protects users from fraudulent activities and money laundering.
When the verification process is done and the registration is complete, you end up at a dashboard with a few clear tab sections such as “Buy,” “Sell,” and “Transaction history,” where you can easily look up what and where you have bought. The interface is intuitively designed with color-coded sections and real-time price updates, making navigation straightforward even for first-time cryptocurrency buyers.
For buying cryptocurrencies, there are several quick steps that streamline the entire process:
- Click on “Buy” and choose a payment method: either bank cards (credit or debit cards) or a bank transfer. Most users find the card option fastest for immediate transactions.
- Enter the amount you would like to purchase and a wallet address where you want your coins to be sent to: to your own wallet or an external wallet. You can also choose to store your coins in Coinhouse’s secure wallet if you prefer.
- Confirm the transaction and review the final price including all applicable fees. Then in some time, you get the coins to the wallet of your choice, typically within 15 minutes for card purchases and up to 24 hours for bank transfers.
- Enjoy an easy withdrawal process that allows you to transfer your cryptocurrencies to external wallets or convert back to fiat currency whenever you wish.
If the user-friendly design is as vital as it is for many traders, then Coinhouse is a definite choice. With this platform, the trading process becomes clear and fast, eliminating the confusion that often accompanies cryptocurrency trading for beginners.
Premium Account Features
Users can also choose a premium service for as little as €27 a month. Premium gives a user a few perks, with the major ones being able to use over 300 cryptocurrencies (and not just BTC, ETH, and LTC). Other perks include access to a personal account manager, market insights, cheaper transactions, and regular credit card payments without additional fees.
Paying monthly just €27 is not that big amount of money you pay for what you get. The premium subscription offers significant value for serious cryptocurrency traders and investors who want access to a wider range of assets and professional support services. When you calculate the potential savings on transaction fees alone, the premium subscription often pays for itself within a few trades.
Scheduled Recurring Investments
Dubbed “Coinhouse Savings,” users can schedule automatic, recurring cryptocurrency purchases to benefit from dollar-cost averaging. They can select both the frequency and duration of the purchases to suit their needs for a range of supported assets. For example, you might set up weekly purchases of €50 in Bitcoin, or monthly investments of €100 split between multiple cryptocurrencies. This feature is particularly valuable for investors who want to build their portfolio systematically over time without having to manually execute trades each period.
The recurring investment feature removes emotion from trading decisions and allows investors to adhere to a disciplined investment strategy. Whether you choose daily, weekly, or monthly intervals, Coinhouse Savings automates the entire process, making it ideal for busy professionals who want cryptocurrency exposure without constant monitoring of market conditions.
Wallet Storage and Security
Coinhouse provides secure wallet storage for users who prefer not to manage their own private keys and external wallets. The platform employs industry-standard security measures including cold storage for the majority of customer funds, multi-signature wallets, and regular security audits. Users can choose to keep their cryptocurrencies on the Coinhouse platform for convenience or withdraw them to their own external wallets for maximum security and control.
For those concerned about security, it is important to note that Coinhouse maintains insurance coverage for customer deposits, providing an additional layer of protection. The platform’s track record of security has contributed to its reputation as a trustworthy broker service.
Currencies and Payment Methods
Coinhouse supports a diverse range of cryptocurrencies depending on your account type. Classic account holders have access to the three major cryptocurrencies: Bitcoin (BTC), Ethereum (ETH), and Litecoin (LTC). These represent the largest and most established cryptocurrencies by market capitalization, making them suitable for beginners and conservative investors.
Premium account holders unlock access to more than 300 different cryptocurrencies, including altcoins and emerging tokens. This expanded selection allows experienced traders to diversify their portfolios across a much wider spectrum of digital assets and explore newer blockchain projects.
Regarding payment methods, Coinhouse accepts both credit and debit cards from major providers as well as bank transfers. The platform supports transactions in multiple fiat currencies including EUR, USD, GBP, and others, depending on your location. Card payments are processed quickly with funds arriving within 15 minutes in most cases, while bank transfers may take up to 24 hours but often carry lower fees.
Coinhouse Fees
Understanding the fee structure is crucial for any trader. Coinhouse maintains transparent fee schedules that vary based on your account type and payment method. Classic account users typically pay higher transaction fees compared to Premium subscribers, reflecting the additional value provided by the premium tier.
For card payments, fees generally range from 2% to 3% of the transaction amount, which is competitive within the industry. Bank transfers usually have lower percentage fees but may include fixed amounts depending on your country and bank. Premium account holders receive discounted fees, often around 1% to 1.5% for card transactions, making frequent trading more economical.
Withdrawal fees are also tiered, with Premium members enjoying reduced costs for transferring cryptocurrencies to external wallets. The exact fee structure can be found on the Coinhouse website and may vary by country due to different regulatory requirements and processing costs.
Buying and Selling Limits
Like all regulated cryptocurrency platforms, Coinhouse imposes purchase and sales limits that vary based on account verification level and account type. New users typically start with conservative limits that increase as they complete additional verification steps and build trading history on the platform.
Classic account holders generally face more restrictive limits compared to Premium subscribers. For instance, a Classic user might be limited to purchasing €500 worth of cryptocurrency per transaction or €5,000 per month, while Premium users could have limits exceeding €50,000 or more per transaction with much higher monthly allowances.
These limits are implemented for regulatory compliance and risk management purposes. Users can request higher limits by completing additional verification procedures such as providing proof of income or source of funds documentation. The platform clearly communicates these limits in the user dashboard so traders know exactly how much they can transact.
Supported Countries
Coinhouse primarily operates across Europe, taking advantage of the continent’s progressive cryptocurrency regulatory environment. The platform is available in countries throughout the European Union as well as several non-EU European nations. Major supported countries include France (where the company is headquartered), Germany, Spain, Italy, Netherlands, Belgium, Austria, Poland, and many others.
Users should verify whether their specific country is supported before attempting to register, as availability may vary. The platform’s focus on Europe means it has adapted to comply with European regulations including MiCA (Markets in Crypto-Assets Regulation) and other local financial authority requirements.
For users outside Europe, Coinhouse may not be accessible due to regulatory restrictions and compliance considerations. The company prioritizes operating within clearly regulated jurisdictions rather than attempting to serve a global audience without proper licensing in each territory.
Customer Support Service and Online Coinhouse Review
Coinhouse provides customer support through multiple channels including email, live chat, and a comprehensive FAQ section on their website. Response times are generally quick, with live chat support typically addressing inquiries within minutes during business hours. The support team is knowledgeable about both technical issues and general cryptocurrency questions.
User reviews across independent platforms consistently praise Coinhouse’s customer service responsiveness and helpfulness. Community feedback highlights the platform’s willingness to resolve issues promptly and clarify confusing aspects of the trading process. Users appreciate the multilingual support options available, reflecting the platform’s international European user base.
Online reviews on trusted platforms such as Trustpilot and independent cryptocurrency review sites generally rate Coinhouse favorably. Common positive comments mention user-friendly interface, fast transaction processing, and responsive support. While some users note the fee structure could be more competitive, overall satisfaction ratings remain strong, typically ranging from 4 to 4.5 out of 5 stars.
Security and Regulatory Compliance
Security is a paramount concern for any cryptocurrency trading platform, and Coinhouse takes this responsibility seriously. The platform implements multiple security layers including SSL encryption, two-factor authentication, and regular security audits conducted by independent third parties. User funds are primarily held in cold storage, meaning they are offline and inaccessible to hackers.
From a regulatory perspective, Coinhouse operates as a registered financial service provider in France and maintains compliance with European financial regulations. The company adheres to KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements to prevent illicit activities and fraud. This regulatory framework provides users with confidence that the platform operates legitimately and maintains proper oversight.
Mobile and Desktop Experience
Coinhouse offers both web-based and mobile platforms, ensuring users can trade cryptocurrency from any device. The mobile app, available for iOS and Android, maintains feature parity with the desktop version, allowing users to buy, sell, and monitor their portfolios on the go. The app interface mirrors the desktop experience with intuitive navigation and real-time price updates.
The desktop platform provides more detailed charting tools and advanced features suitable for serious traders, while the mobile app emphasizes simplicity and speed for quick transactions. Both versions sync seamlessly, ensuring your account information and transaction history remain consistent across all devices.
Getting Started with Coinhouse
For new users interested in starting their cryptocurrency journey with Coinhouse, the registration process is straightforward. First, visit the Coinhouse website and click the registration button. You will be prompted to enter your email address and create a secure password. Next, complete the identity verification process by uploading copies of your government-issued ID and proof of address.
Once your documents are verified, which typically occurs within 24 hours, you can add a payment method and make your first cryptocurrency purchase. Start small to familiarize yourself with the platform, then gradually increase your investment as you gain confidence and understanding of how the system works.
Comparing Coinhouse to Competitors
When evaluating cryptocurrency platforms, it is helpful to consider how Coinhouse stacks up against competitors. Compared to major exchanges like Kraken or Bitstamp, Coinhouse offers a more user-friendly interface specifically designed for beginners, though it may lack some advanced trading features. Compared to other broker services, Coinhouse’s fee structure is competitive, and the Premium tier offers excellent value for regular traders.
The key differentiator for Coinhouse is its focus on accessibility and customer experience. Rather than targeting professional traders with complex charting tools and derivatives trading, the platform concentrates on making cryptocurrency trading approachable and straightforward for everyday investors. This philosophy has resonated with its 200,000-plus user base across Europe.
Bottom Line
Coinhouse stands out as a well-established, user-friendly cryptocurrency broker service that successfully bridges the gap between traditional finance and digital currencies. The platform’s strengths include its intuitive interface, fast transaction processing, strong regulatory compliance, and helpful customer support. The company’s longevity since 2014 and reputation for reliability make it a trustworthy choice for European cryptocurrency enthusiasts.
While the Classic tier’s limitation to just three cryptocurrencies may feel restrictive to some users, the affordable Premium subscription at €27 per month opens access to hundreds of additional assets. The recurring investment feature and secure wallet storage add convenience and security for users of all experience levels.
For beginners seeking an easy entry into cryptocurrency trading, Coinhouse is highly recommended. For experienced traders, the Premium features and expanded coin selection provide sufficient functionality for active portfolio management. The platform’s focus on the European market, combined with strong regulatory compliance and user satisfaction, makes Coinhouse an excellent choice for anyone looking to buy, sell, or store cryptocurrencies within Europe.
Frequently Asked Questions About Coinhouse
Is Coinhouse regulated?
Yes, Coinhouse is a registered financial service provider in France and operates in compliance with European financial regulations. The platform adheres to KYC and AML requirements and maintains proper licensing to conduct cryptocurrency trading services across Europe.
What is the minimum deposit on Coinhouse?
Coinhouse does not have a strict minimum deposit requirement, but practical minimums depend on payment method. For card payments, you could technically deposit very small amounts, though some cards may have minimum transaction requirements. Bank transfers typically have practical minimums depending on your bank’s policies.
How long does it take to receive cryptocurrencies on Coinhouse?
Card payments typically result in cryptocurrency delivery within 15 minutes. Bank transfers may take up to 24 hours for the coins to appear in your wallet. Exact timing depends on your bank and the blockchain network being used.
Can I withdraw my coins to an external wallet?
Yes, Coinhouse allows users to withdraw cryptocurrencies to external wallets. Simply provide the external wallet address during the withdrawal process, and your coins will be transferred. Withdrawal fees apply and vary based on your account type and the cryptocurrency being withdrawn.
Is Coinhouse available in my country?
Coinhouse primarily operates across Europe. You should visit their website or contact customer support to confirm whether your specific country is supported. The platform is not available worldwide due to regulatory considerations.
What is included in the Premium membership?
The Premium membership at €27 per month includes access to over 300 cryptocurrencies, personal account manager support, market insights, reduced transaction fees (around 1-1.5%), and waived fees for regular credit card payments. The Premium tier significantly enhances the trading experience for active users.
How secure is Coinhouse?
Coinhouse employs multiple security measures including SSL encryption, two-factor authentication, cold storage for most funds, multi-signature wallets, and regular security audits. The platform maintains insurance coverage for customer deposits, providing additional protection.
Does Coinhouse charge fees for storing cryptocurrency?
Coinhouse does not charge fees simply for storing cryptocurrency in their wallet. However, users do pay transaction fees when buying or selling cryptocurrencies, and withdrawal fees apply when transferring coins to external wallets.
Can I set up recurring purchases on Coinhouse?
Yes, Coinhouse Savings allows you to schedule automatic recurring cryptocurrency purchases. You can select daily, weekly, or monthly intervals and choose which cryptocurrencies to invest in. This feature is available to both Classic and Premium account holders.
What cryptocurrencies can Classic users buy?
Classic account users have access to three cryptocurrencies: Bitcoin (BTC), Ethereum (ETH), and Litecoin (LTC). Upgrading to Premium membership unlocks access to over 300 additional cryptocurrencies and altcoins.
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Looking for the best crypto exchanges in the US? See our full guide for American traders.